Frequently Asked Questions (FAQ)
🦜 HARNESS QUESTIONS
Is it safe for my parrot to wear a harness?
Yes, provided it is used correctly and under supervision. The harness must fit well, and your parrot should be gently accustomed to it.
How do I know what size I need?
Always use your parrot's current weight. Consult our size guide for the correct advice per weight and species.
Can my parrot escape?
When the harness is correctly fitted and the right size, the chance of escape is minimal. Always check the fit before use.
How do I accustom my parrot to the harness?
First, let your parrot calmly inspect the harness indoors and reward positive behavior. Never force it.
How do I clean the harness?
Hand wash with lukewarm water and mild soap. Allow to dry completely before reuse.
👕 CLOTHING QUESTIONS
How do the clothing sizes run?
Our clothing fits true to size. Please refer to the size chart on the product page for exact measurements.
Can I return clothing?
Yes, provided it is unworn and in original condition. View our returns policy for the conditions.
How should I wash the clothing?
Wash inside out at a maximum of 30°C. Do not tumble dry to preserve the print quality.
🔑 KEYCHAIN QUESTIONS
What material are the keychains made from?
Our keychains are made from durable material with sturdy fastenings, suitable for daily use.
Can keychains discolor or get damaged?
They will remain beautiful for a long time with normal use. Avoid prolonged exposure to water or extreme heat.
📦 SHIPPING & RETURNS
What is the delivery time?
View our shipping policy for current delivery times.
Can I return my order?
View our returns policy for the conditions. Personalized or used products may not be returnable.
💬 Any questions?
Feel free to contact us - we're happy to help.